More Georgians depend on Georgia Natural Gas® than any other gas marketer to provide natural gas to their homes and businesses. As a Georgia-based company, GNG has been serving its local communities since 1998. Because natural gas remains their only business, they have the experience and know-how to deliver outstanding customer service, savings and ease of account management. At GNG, they know you have a choice in your gas marketer. That's why they're committed to offering exciting deals for new customers and ongoing loyalty rewards to existing customers - simply for paying your gas bill! And because they strive to make their natural gas service the most convenient, dependable and customer-focused you can find, the result is peace of mind with your choice in marketers.
“ I didn't speak to anyone. Everything was online. ”
“ I've never had gas before in any of my homes until now. I had no idea as to how any of the buying/delivery/using of gas systems. I called and pretty much told the guy I was clueless when it comes to gas, and he helped me out, asked a couple questions and told me exactly what I needed. They came out to deliver and the guy was so helpful, and showed me everything I needed to know. ”
“ I have been a longtime customer of Georgia Natural Gas ®, and I will continue to stand by their side. They have assisted my family in many ways, each and every day. Whenever I need to speak with customer service, I never hang up the phone unhappy. To have such a reliable company just a phone call away is such a relief. I honestly do not know what I do without them. ”
“ I've moved around a lot so I have had experiences with different gas companies in my day. Georgia Natural Gas ® is one of the first gas companies that I didn't have any strenuous issues with. Their customer service is A-1. Very professional and understanding. I feel like the prices could be a little lower but in hindsight, they're pretty fair. ”
“ So far so good. ”
“ As a first time renter, getting my gas set up through Georgia Natural Gas ® was quick and easy. Although I cannot really speak on the pricing since I have nothing to compare it to, they have been very easy to work with and my bills come in at an affordable rate each month. Overall, I would recommend them to anyone looking for a gas provider. ”
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Georgia Natural Gas ®, is a very good company, they give very good tips on how to save on your gas
bill. And customer Service is always willing to help you. ”
“ My new service has been great up to this point . ”
“ We got off to a rocky start but Im hoping there is a smooth ride ahead ”
“ I started gas service in May, and so far so good. ”
“ The customer service was awesome and he was very helpful ”
“ I have had them for over a year now. No outrageous bills ever. Great customer service. ”
“ So reliable for our needs. Long lasting and known for good service. We have always been with this company. ”
“ The only gas appliance in my home is the furnace. I can tolerate 55 dgrees in the house, but if temperature drops, the water pipes will freeze and maybe burst creating an expensive mess. So I appreciate the fixed price per therm for 6 months as it fits my budget. I save money by using the thermostat to match my comfort level and prevent water damage. ”
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Still, I do not have access to your website. Even though I received an account no. When I asked why, he said he could not access the website until the first payment was made.
I don't understand a little bit. ”
“ haven't had much experience yet with the GNG but so far so good. ”
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Rates are competitive and there is often a $25 discount when you renew but not always.
”
“ I love having natural gas, as it is very convenient to use for outages and I can still cook if a disaster happens. My bill has been cheaper due to switching to natural gas, and would refer this service to anyone! ”
“ I was often charged incorrectly during my time with GNG and every time I called in to dispute a charge, the customer service was so awful. I wish I had known about other companies at the time, because they were very difficult to deal with. Other than those few concerns, I had no other issues. I hope they can work on improving their customer service to those especially that pay on time and have been loyal. ”
“ I signed up for their 6 month fixed plan. This was the most economical route for me as I am only in the area temporarily. The person who helped me set up my service (Sandra, if i remember correctly) was very helpful in finding me the best deal possible. The online billing system is easy to use, and great for those who prefer the environment friendly paperless option. ”
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