SCANA Energy began serving residential and commercial customers in 1997. They have been a trusted source of energy in the Southeast for more than 160 years. SCANA Energy serves more than 475,000 households and businesses across Georgia.
— Sirena Scott
from Stone Mountain
June 29th, 2021
Thank you for choosing SCANA Energy Sirena!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
Great!!!
(4.8 / 5)
“
I love Scana energy. ”
— Great!!!
from Hephzibah
April 6th, 2019
Thank you for taking the time for writing us a review and being a customer! If we can be of further assistance, please call us at 1-877-467-2262.
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.8 / 5)
I have no complaints.
(4.8 / 5)
“
We have had Scana for over 11 years and are very satisfied. ”
— D.P.
from Flowery Branch
October 9th, 2018
Thanks for being a loyal customer D.P.!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.6 / 5)
Mitsis Scana review
(4.6 / 5)
“
Account establishment was seamless and I've had zero problems since the beginning. Very happy ”
— Theresa Mitsis
from Duluth
January 18th, 2020
Thank you for choosing SCANA Energy Theresa!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.6 / 5)
Great
(4.6 / 5)
“
Great service. ”
— Derryll Anderson
from Fayetteville
January 14th, 2020
Thank you for choosing SCANA Energy Derryll!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.6 / 5)
Price Change after Ordering
(4.6 / 5)
“
I thought I was getting the cheapest price, but have seen ads for cheaper than when I signed up. Not too happy about this. Service has been fine, no problem there. ”
— Judith McClain
from Woodstock
November 4th, 2019
Rates are updated on the 5th of each month and it looks like you submitted your request back in September. Please call us at 1-877-467-2262 if you'd like to review. Representatives are available Monday - Friday 7am - 8pm and Saturday 8am - 5pm.
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.6 / 5)
Review
(4.6 / 5)
“
Good! ”
— js12
from Marietta
November 4th, 2019
Thank you Js12!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.6 / 5)
Order for residential
(4.6 / 5)
“
I called everything was set up right away. I was let known the prices and process right up front. Everything went great have had not one problem with anything. ”
— Donna walker
from Senoia
May 26th, 2019
Thank you for choosing SCANA Energy Donna!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.6 / 5)
Switching Back
(4.6 / 5)
“
I had used Scana before and would never have left for the exception that my contract was over. Your customer service is outstanding and the only reason I rated B/A with 3 stars is because I haven't been billed yet and they were not involved in my transition back. ”
— Patrice
from Decatur
March 16th, 2019
Patrice- Thank you for taking the time to write us a review. If we may be of further assistance, please call us at 1-877-467-2262.
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.6 / 5)
Expensive
(4.6 / 5)
“
Rates are difficult to understand ”
— Expensive for 1 bedroom apartment
from Flowery Branch
October 20th, 2018
We're sorry to hear this and will be glad to review the rate plans and billing with you. Please call us at 1-877-467-2262. Representatives are available Monday - Friday 7am - 8pm and Saturday 8am - 5pm.
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.6 / 5)
Customers
(4.6 / 5)
“
I'm happy with the price you can provide pm ”
— Maria
from Lawrenceville
January 31st, 2018
Thank you Maria! We strive to be competitive!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.6 / 5)
Easy and worry-free
(4.6 / 5)
“
I have now been with SCANA Energy for more than 8 months and the experience has been great! Amazing plans, rates, referral program, and regular usage reports. I definitely plan to stay with SCANA for the foreseeable future. In fact, they already sent me an email for when I move with a direct link to set up service for another year. This company makes the consumer experience extremely easy and worry-free. ”
— John Silver
from Atlanta
October 31st, 2016
Billing and Account Management
Customer Service
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Price, Plans and Promotions
(4.4 / 5)
very good and caring
(4.4 / 5)
“
pleasant call and easy to set up servivre ”
— bill n hals
from Atlanta
September 15th, 2023
Thank you for taking the time to write a review and for choosing SCANA Energy!
Billing and Account Management
Customer Service
How likely are you to recommend
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Price, Plans and Promotions
(4.4 / 5)
Cool,calm and effective
(4.4 / 5)
“
Very efficient and inexpensive ”
— Ave
from Griffin
June 2nd, 2020
Ave-Thank you for choosing SCANA Energy and for the review!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.4 / 5)
Great Company and Rates
(4.4 / 5)
“
Pleasant and Efficient service ”
— RJ
from Stockbridge
March 11th, 2019
Thank you RJ!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.4 / 5)
Easy Savings Switch
(4.4 / 5)
“
Looking to save money on gas rate and Georgia Gas Savings made comparison very easy. ”
— Gary
from Atlanta
December 28th, 2018
Thanks for your review Gary!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.4 / 5)
Gas Provider change
(4.4 / 5)
“
Good as of now. ”
— Jeron Sr.
from Decatur
July 7th, 2018
Thanks Jeron! Please let us know if you need anything.
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.4 / 5)
Scana in atlanta
(4.4 / 5)
“
I haven't had too many problems with them, which is a good thing but one time I did have a question about my bill and they kept transferring me like they didn't know who I should talk too, simple question too ”
— Daniel
from Atlanta
October 29th, 2016
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.2 / 5)
My over outcome
(4.2 / 5)
“
I love the fact that I didn't have a deposit and everything was.so easy to set up service. But 3days later I received a email saying that I have a $150 deposit and I really wasn't happy with the email because before the text I was under the impression that I didn't have a deposit and I felt like that was very mislea on Scana energy behalf. ”
— Aquasha Green
from Stone Mountain
October 19th, 2019
Aquasha-A credit score is performed to determine deposit requirement. You submitted your order with Georgia Gas Savings who would have advised that SCANA Energy would perform the credit score, if you submitted online, you would have had to accept the Terms and Conditions that include a credit check. If we can review your account further, please call SCANA Energy at 1-877-467-2262. Representatives are available Monday- Friday 7am - 8pm and Saturday 8am - 5pm.
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(4.2 / 5)
Love Scana, but there is a problem getting bills out
(4.2 / 5)
“
I am co-owner of a property management company and we use Scana on a consistent basis when a property turns or the Landlord pays the utilities. In January we didn't receive our gas bills for a property we manage in Hiram, GA. We paid in February, but incurred a late charge. March 27th, we finally received the January statements in an envelope dated March 25. This incident was really not a big deal and is our only complaint. I just thought Scana might want to investigate where the hiccup occurred. Otherwise, Scana is by far the easiest to work with and has a very good customer service department. ”
— We love Scana
from McDonough
March 28th, 2019
Thank you South Metro Rental Homes for taking the time to write us a review and for being our customer! If you'd like us to review further, call us at 1-866-498-0409.