How to find the Best Low-cost Natural Gas in Avera

A class above Ga. Natural Gas and Scana.

“ My average savings per month $83.00 vs the other providers. ”

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Love It

“ I was struggling to pay my Georgia Natural Gas ® bill due to the high rates. My bill on average was $160 a month. I switched to stream through a friend and my new bill is $56! I am so amazed by this. So happy with the savings. ”

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Scana Service Report

“ I have had Scana for 4 years. Overall their service is of normal quality. My bill is always right. I have no complaints on average, however, the one time I missed a payment they cut me off and forced me to pay the bill in full and do another deposit. Other than that one experience I usually never talk to them or have any issues from them. ”

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Just Average

“ Gas South is just average, which can be a good or bad thing depending on how you look at it. ”

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good in average but price too high!

“ good in average but price too high! ”

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SCANA Energy responds January 26th, 2019:

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Great Customer Service, Horrible Rates

“ After being with GNG for over 2 years, I can say that I'm ready for another provider. Customer service is excellent! Agents have nice tones, are problem solvers, and easily accessible. However, GNG's rates are atrocious. Their promotional offers are average, but must be found through utility company referrals. After the initial offer, be ready to pay at least a $1 rate. ”

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AGL is better then electric, but not as good as solar

“ My experience with AGL has been neither outstanding nor subpar. When a company has little to no competition, their incentive to be better is not a factor, so I feel that they are about average. ”

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Beware of this company

“ So after having a meter put in I decided to go with Zoom Energy and I wish Id never spend the time and money on natural gas heater because I havent used any gas yet being summer and my bills averaging $35 $40 a month without using anything and then I paid them and they never claimed they never got the payment. Youre better off going with propane or electric and staying away from natural gas these companies that are D regulated theres no accountability and theres like 12 surcharges on every bill unbelievable Im sorry I ever invested in this. ”

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NO customer service

“ Average hold time before hangup? 24 minutes. Why should I pay $6>00 for customer service when they do NOT HAVE ANY? I currently pay $3.45/monthly with another provider who actually will graciously handle your call. Shame on Southern company and RUDE uncaring employees. No,no, NOT worth it.B ”

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Stay away from this mess!

“ I started enrollment in December 2021. A Rep, Kora, called me to tell me they only needed the statements from previous provider which I submitted via the web site. Kora told me that in 3 days everything was going to be finalized. Received an e-mail to enroll in autopay. Thought everything was fine. Found out they never completed my enrollment when I received a $600 bill from old provider (my average bill is normally $150 during the winter). They did not take any responsibility for this even after the quality department admitted that someone dropped the ball and did not inform me they had cancelled my account as something went wrong on their end. They only continued pushing me to enroll.
Stay away, they might show appealing rates but they outsource their processes which creates confusion. They are very inconsistent and their customer service is a joke. ”

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My bill increased 100% - GNG charged me three times the advertised rate

“ Do not give this business your money.

I have been a customer of Georgia Natural Gas sinve October 2020. I signed up for the fixed rate "Guaranteed Plan" for convenience sale. My usage has remained the same on average this entire time but my bill increased 100% from November 2022 to December 2022. I am being charged almost three times their advertised contract rate. They automatically renewed my contract before I saw the increased bill so I can't switch to something more affordable without paying a $150 early contract termination fee.

This is reprehensible price gouging. I have filed complaints with the Better Business Bureau and the Georgia Public Service Commission. ”

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Is Scana is doing what's suitable for its customers

“ Just curious if Scana is doing what's suitable for its customers. I received a bill today for $631.46 2.222 per TM. the average rate right now is .63 to 78 per tm for a fixed rate. I get it. I should have signed up for a fixed rate, but I also think that the whole process is kind of a scam having to sign up for a new rate every 12 to 36 months just give me good service at a reasonable market price. I expect the company that I am doing business with not to just take advantage of me by charging me over 200% more than the current market TM rate. I called the Scana support line and talked to a manager asking for them not to take advantage of a customer that pays every month on time, and they said sorry, nothing we can do I am under the philosophy that pigs get fat, and hogs get fired. so I had to fire them today. I am posting this so others can see how Scana takes care of its loyal customers before they sign up for their service ”

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SCANA Energy responds January 30th, 2023:

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