How to find the Best Low-cost Natural Gas in Hampton

GREAT

“ So far so good... ”

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Better pricing

“ I had been with another provider for more than 2 years at a rate of $.49 per therm. I admit that it was my fault that I did not go back to request another contract price. However, any good provided would have alerted me to ask for another price so that they could keep my business. Instead they decided to raise the rate to $ 1.196 per therm. Even if they had been $ .10 per therm more I would have likely stay with them. Anyway what I did was to look for a better deal and I was obliged to go Constellation for a two year deal which was 1/3 the price of my old provider and Im now very pleased with the outcome and I will like stay with Constellation. ”

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Constellation responds September 26th, 2018:

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Good for Budget Conscious Consumers

“ Setting up my initial service was easy and the technician arrived on time. After receiving a few unusually high bills I decided to sign up for budget billing. The budget plan keeps my gas bill from fluctuating so I never have any unpleasant surprises when the bill is due. My only complaint is with customer service since not all of the representatives seem knowledgeable. When the gas connection to my stove broke and I needed to have the line checked it took me a while to convince the representative to send a technician from the gas company after they insisted I call an appliance repair person. ”

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Not sure switch was worth it.

“ The therm price is lower but additional fees add it right back up. ”

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Poor Customer Service Wait Times

“ If you do not have time to be placed on hold for an hour or more, this is not the place for you to do business. Most of us work. We do not have the time to sit on hold for long periods of time. This does not make me feel valued as a customer. And if you do not believe me, I encourage you to call and see how long it takes you to get through. ”

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