Compare Norcross Gas Rates

MURIEL helped with my login

“ I had issues with my login and Muriel was just too awesome to help me out !!10 To her !! Gas south needs more representative like MURIEL!! ”

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Gas South responds December 9th, 2022:

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So far so good

“ So far so good. ”

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Five Star Performance

“ Great ”

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Great

“ Fast easy and best deal ”

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Great

“ The customer service was awesome and he was very helpful ”

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Yearly plan change

“ To early to review have not been billed yet no need to use customer service yet ”

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Constellation responds September 26th, 2018:

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Home

“ a good experience ”

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Report card: A-

“ Nothing exciting to report for my 1 1/2 year relationship with SCANA energy. I have not had to needlessly suffer whenever I had to call customer service like other people relate to me. They were always polite and valued my time. They know it is the last thing I would choose to be doing. ”

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Fee payment internet

“ To make payments by internet I have to pay fee.... ”

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Constellation responds September 26th, 2018:

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Being charged for a vacant apt

“ I called to disconnect my service and somehow they are saying I never called and they do not have a record of me calling. My account was on auto pay so I got charged for 2 months that I did not live at that apt. I called to let them know and sent prove that I am no longer at that address and even a letter from that apt complex that I turned in my keys and still said there is nothing they can do, I will not get a refund and to expect my final bill. Very upset that I have paid for a vacant apartment and will still get a final bill for a vacant apartment. I know this apt is vacant because I called the apt complex to let them know what is going on and they said it has been vacant since I moved out and no one has moved in. If I have prove why can I still not get refunded?? Ridiculous! Never again will I sign up for their service or recommend to anyone!! ”

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Georgia Natural Gas® responds December 4th, 2020:

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Terrible

“ I have maintained my gas payment religiously without fail for over 4 years now. Never missed a payment. I lost my job during the pandemic and accumulated a high bill. As soon as the disconnect pause order was lifted I was told if I do not pay in 5 days my service will be disconnected. I paid them over $600 in the past-due bill and they refuse to work with me on a remaining balance of less than a $100. They disconnected my service for $66 after paying more than $630.

It's definitely time for a change of service. ”

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Georgia Natural Gas® responds July 8th, 2020:

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Extremely Long Hold Time for Customer Service

“ This year I've called many times on different days, at different times, and the results have been the same. Other than 1 lucky time when I got connected to a customer agent and spoke to her half way, then the line was conveniently disconnected before she ”

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Georgia Natural Gas® responds August 24th, 2021:

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