How to find the Best Low-cost Natural Gas in Peachtree City

good

“ good ”

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Easy Set-up

“ The entire process of enrolling was fast, easy and efficient. On-line billing set up was also a breeze. ”

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Apology

“ About one month ago and in response to an ad, I signed up with SCANA as our natural gas supplier at a rate of $0.369 per therm for 18 months. Today I received a "Welcome to SCANA Energy" letter that stated the rate is $0.5690 per therm. I neglected to read on and thus missed the Application discount of $0.200 per therm. Instead I called SCANA and, unfortunately I was rather rude to the representative that took my call. I therefore wish to apologize to the poor woman who had the unfortunate task of taking my call on or around 3:40 PM on November 26. ”

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SCANA Energy responds December 3rd, 2018:

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Great rates and great service consistently!!

“ I can always count on TRUE Natural Gas for competitive rates and great customer service. ”

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Poor Comunications / Customer Care

“ On June 13, 2024 I switched to Constellation via telephone conversation with Constellation sales person. At that time, the person reviewed my credit after I unfroze it for a day. He stated my credit was excellant (827). He said paerwork would be in the mail to me to complete and sign. The paperwork never arrived afte 11 days from call. Today, 6/24/24, I received a letter from Constellation stating my enrollment has been canceled!!! This letter was dated June 14, 2024 and was mailed June 18th!!!! They stated the reason was that they could not access my credit score (AES) from Equifax. In my opinion, this nothing but BS (why no call to me to straighten out problem? My credit score is excellant and Constellation sales repr confirmed that with me over the phone on June 13th. Their letter was signed "Constellation Customer Care" - I don't believe I received any "Cusotmer care" in thier letter.
Fortunitely, I found a more reliable gas provider. In the meantime, Constellation has lost a customer for life!!! due to this lack of care for a potential new customer. ”

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Very Confused

“ I tried to submit Scana as my new gas provider. I have not received anything accept your service will start Sep 1st. I have not talked to anyone nor received anything in the mail on billing or service. I am confused on to whom my service is with Stream or Scana. ”

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SCANA Energy responds October 1st, 2019:

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