Compare Shannon Gas Rates

Give True Natural Gas zero for customer service

“ I had signed up for True Natural Gas.
Unfortunately I was slammed by Gas South unknown to me.
Instead of getting service from True, I was switched to Gas South.
Not only did True bill me $150.00 for break contract fee when I did not break my contract they were unwilling to help.
I was told by Shannon and Willie at True on 1.30.24 that I was no longer a True customer because I broke my contact.
Neither Shannon or Willie wanted to believe me that I was unknowingly fly slammed by Gas South.
Willie told me the only way I would not have to pay the $150.00 break contract fee was to come to True for Service.
Also I would have to pay $75.00 reconnect fee for True.
I found the lack of kindness and assistance at True discouraging.
Would not recommend True.
Will give a zero in all categories ”

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :