Compare Tate Gas Rates

Awesome Experience!

“ I just moved to GA in Nov of 2023 and the account set up for natural gas was seemless. The only drawback was the deposit that had to be paid. I never had this in other states. ”

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Finally, a real person in customer service.

“ Finally, a real person in customer service! Bryce was exceptionally polite, professional, knowledgeable and patient. He thoroughly reviewed with me all my options and I ended up with a great rate. I would not hesitate to recommend IE. ”

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Natural Gas Availability

“ This company is a great asset to the citizens of our state! Excellent product, great price, & superb communication toolset! ”

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Apology

“ About one month ago and in response to an ad, I signed up with SCANA as our natural gas supplier at a rate of $0.369 per therm for 18 months. Today I received a "Welcome to SCANA Energy" letter that stated the rate is $0.5690 per therm. I neglected to read on and thus missed the Application discount of $0.200 per therm. Instead I called SCANA and, unfortunately I was rather rude to the representative that took my call. I therefore wish to apologize to the poor woman who had the unfortunate task of taking my call on or around 3:40 PM on November 26. ”

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SCANA Energy responds December 3rd, 2018:

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New to Georgia

“ I am a new resident to Decatur, GA from out-of state. Relocating is not easy. The ease with which I was able to set up a new account with SCANA energy - recommended by a realtor - and get connected to electronic billing helped to make my move much less stressful. ”

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SCANA Energy responds May 9th, 2018:

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Pleased with service.

“ I found the ordering experience to be very easy. I saved a fair amount by switching to Constellation. I have just completed the first billing cycle. I have no complaints regarding the billing. No problem reading/understanding the billing statemen. So far, I am very pleased with Constellation and would recommend them to family or friends looking for a new gas provider. I have not needed to contact customer service. ”

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Constellation responds September 26th, 2018:

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Love Scana, but there is a problem getting bills out

“ I am co-owner of a property management company and we use Scana on a consistent basis when a property turns or the Landlord pays the utilities. In January we didn't receive our gas bills for a property we manage in Hiram, GA. We paid in February, but incurred a late charge. March 27th, we finally received the January statements in an envelope dated March 25. This incident was really not a big deal and is our only complaint. I just thought Scana might want to investigate where the hiccup occurred. Otherwise, Scana is by far the easiest to work with and has a very good customer service department. ”

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SCANA Energy responds April 15th, 2019:

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Infinite Energy Good Stuff

“ I ordered online and did not deal with a rep initially. So no major issues though everything was online including my billing statement which I really didn't like ”

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Infinite Energy responds May 2nd, 2018:

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GNG during COVID19

“ Why is Georgia Natural Gas ® disconnecting people at this time and charging additional deposits to reconnect gas for those who can barely pay the bill. This is not helping hard working citizens who are trying their best to stay afloat during a Global crisis that is not their fault. Im am shocked and appalled as well very disappointed with GNG to find this out when it recently happen to me. I am left in a bad financial position now but will be able to find a way to adjust and recover. But for those who simply do not have the money to pay the bill in the first place due to COVID circumstances and will also be required to pay a hefty deposit fee ($150.00) + $60 reconnection fee along with the full past due and current charge well that is really unreasonable and contributes to the problems that have been exposed in 2020 in regards to the United States of America and the treatment of it's American citizens. ”

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Georgia Natural Gas® responds December 10th, 2020:

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Switched pricing on me, than applogise!

“ I signed a contract for .40x per therm and once I received my billing statement, they charged me .55 per them. Lady on the phone was combative. She checked my contract after giving me an ear full. Stay out. ”

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SCANA Energy responds August 6th, 2019:

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Costumer service

“ My apartment was in a fire on 9/11/208, I called in the week after to cancel my service, however, my service was never canceled, I am not sure why? I spoke to so many customer reps to resolved the problem everyone I spoke to before Ms. Marrie, was being rude and very disrespectful until I email customer service with pictures of my burn apartment building and my statement of when I moved out on 9/11/2018 because of the fire. They were still billing me for the service even though no one was living in the unit because of the fire.

I email customer service with pictures of my apartment building BURN DOWN and the statement of me move out on 9/11/2018 and Marrie Castilon was the only person who helps me out of the 5 or 7 other people I spoke to before. she called me the day after I send my email and my problem was resolved she took care of the outstanding balance of what I was billed for. I am so grateful for her help everyone else I spoke to assume I wasn't telling the truth. Thank Marrie Castilon!!! I am so great full for your help!!! and resolving the issue. ”

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Discounts that didn't happen

“ I thought we were getting a discounted price for senior rates. Until I researched the rates for senior discounts and notice that it wasn't being applied to our account. I called and they told me that it had been notated on the account but never put into action! That was definitely unsettling for me, since being a customer since 2019. So for at least the past 2 years we've have been what they consider senior age (over 65) and have been getting over charged.... I asked for a discount or credit for over 2 years of being overcharged. Well all they could offer me is waiving the fee for starting the contract over from 2 months ago when it was renewed and not charging me the early cancellation fee. ”

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SCANA Energy responds September 29th, 2023:

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