Recent Bad Reviews

“  My auto pay has been ON but they still charge me for late fee and request me to pay installation deposite. ”

“  Please be careful with gas south their whole intention is to charge outrageous bill without any notification of sending bill to gmail or physically at address after expiring of agreement. They just like to take advantage the moment they see their customer not interested in giving them business ”

“  They have fees for everything 10$ late fees. The bill is always high at least 70$ 20-30$ more than South. I only have hot water on gas and heat in the summer and in the summer months it's still 70$ they will charge you a 25$ fee if they disconnect. They are not willing to work with you at all it's a pretty bad company. They are in it strictly for the money with all the hidden fees and lack of assistance. Do not use this company it's highway robbery. ”

“  Gas south tricked me with the rate. They offered me an introductory therm rate and then tripled it from 69 to $1.99 in a month. Very bad customer service too when I called to complain ”

“  GNC is scamming customers. They offer a good price to lock for 12 months, but then quietly switch to variable price which is 3 x times more. And then claim they sent multiple reminders and refuse to work with you on any payment arrangements or mitigation. Only solution is to pay they bill or end up in collections. ”

“  On seasonal billing. Notified gas company that I had credit of $560 to be applied to account in addition to $200 paid. In the Winter still cut off service. Instead of returning payments to Partnership for Community Action company reconnected service and billed for unnecessary charges. Upon request to turn seasonal see off Representative STILL wants early termination fee EVEN THOUGH IM ON SEASONAL BILLING. WORST COMPANY WILL NEVER USE COMPANY AGAIN. ”

“  No one is ever available not one supervisor. Customer service when you do get them is horrible. ”

“  Please do not use this company for Gas. The bills are going from $75 to $499, no explanation. The worst part. They don't reply to emails and put you on hold for a long time to speak to a manager, but that person can't decide to fix the accounts. This place is frustrating, and they take your money without any explanation. PLEASE GO WITH ANOTHER COMPANY. The reviews are accurate at Yelp on this website, they only show the positive. Gas South has Bad customer service, takes your money, and no one communicates. They disconnected my account, but I had a renewal sign. I am getting charged, and no service, email, or call, and no one answers to give me my money back. This is crazy. ”